Shipping Methods:

Our preferred method of shipping is via United Parcel Service (UPS). This is beneficial as you will get a better rate from UPS and shipping will be more accurate. You can use any shipping method with UPS as you desire. Shipping times are not guaranteed by Key-Electronics. If a shipment is delivered late by UPS, please contact UPS customer support to resolve the issue.

If you do not have a UPS account, a shipping fee will be added to your order. If you prefer another shipping method, please provide us with your carrier name and your account number with them.

Shipping Rates:

Standard shipping - between 5-7 working days: $29.00 (USA)
Standard shipping - between 7-10 working days: $35.00 (Outside USA)
DHL Express - 2 days (if payment confirmation is made until 4 PM - Pacific Daylight Time (PDT) -0700 UTC): $69.00 (USA)
DHL Express - 3 days (if payment confirmation is made until 4 PM - Pacific Daylight Time (PDT) -0700 UTC): $99.00 (Outside USA)

International Orders:

We ship internationally via USPS or DHL.
NOTE: There will be no custom charges for EU Customers. We will deliver you the products from our E.U. Branch.

Shipping Times:

The last shipment of every day is sent out at 3:30pm California Time. Arrangements can be made to ship on the same day you order as long as the order is placed before 2pm California Time.

Returns:

If the shipped fail to function and are not the fault of the customer or the shipping company, the customer is entitled to a free replacement. Please send the fault parts back prior to receiving the replacement(s).